Help
A summary of how to use V-tamp and troubleshooting. Please choose the article you're looking for.
- What OBS screen size should I use when streaming on ROOM?Explains the recommended resolution to reach fans watching on tall smartphone screens without cropping, and how to build a "guaranteed-visible area" in the center of the screen. A template image you can overlay directly in OBS is also available for download.
- How do I bring OBS audio into a ROOM stream?A summary of the steps, for both Mac and Windows, to bring BGM or sound effects playing in OBS into your ROOM stream.
- Audio input test (mic & BGM check)Check your microphone input and BGM mix before entering a ROOM. This audio test tool works entirely in your browser, without going through Daily.
- When your camera or microphone isn't recognizedA checklist by OS/browser for when you see "access is not permitted" even though you've allowed browser permissions. Supports Windows, Mac, iOS, and Android.
- When emails from V-tamp don't arriveA checklist to work through your spam folder, inbox filters, and allow lists when you don't receive an email such as a verification code for changing your email address or an automated purchase notification. Supports Gmail and other email services.